More and more customers buy life insurance via the Internet and over the phone. Our market leading systems and services support some of the most recognisable and exciting brands in selling life insurance to their clients.
Confused.com, a marketing leading aggregator, part of the Admiral group have been a key partner of Direct Life since 2009 selling a range of market leading protection products to their customers which includes term and critical illness plus a competitive Over 50's panel.
We have built a fully branded journey that, uniquely in the aggregator market, allows the customer to select a product from market leading insurers yet complete the entire journey within the Confused.com brand. Remaining within the Confused.com brand we believe gives consumers better confidence to continue with purchases and leads to better conversions.
Direct Life and Confused.com pioneered the first opportunity to purchase a life product from a comparative service, taking into account a customer's unique disclosures, using our 'Buy Now' technology.
MORE TH>N, part of the RSA Group, was launched in June 2001 and have been partnering with Direct Life since 2002
MORE TH>N aim to provide their customers with good value life insurance and critical illness policies from a range of leading insurers.
Working together we have added a number of online features over the years including WOP and upsell critical illness options.
Historically Direct Life have built and hosted an income protection solution for their online customers.
Admiral is a UK based insurance company, set up 1993 to specialise in car insurance, and have been working with Direct Life since 2009.
Until 2016 we provided a bespoke website providing life comparisons selling term and critical illness policies to their customer base.
In late 2016 the focus changed and Direct Life built a journey to support their own protection product launch. The Admiral Life product is deployed here and via the Confused.com aggregator site.
Creation provide a range of retail finance, credit card and loans to over 4 million customers to help them manage their money in their everyday lives. As part of this offering they identified that many of their customers would value the opportunity to purchase life and critical illness cover.
They teamed up with Direct Life in 2012 to bring a range of options to protect customers and their families, making it easier and more affordable to get the peace of mind if the unexpected happens.
Columbus Direct is a leading travel insurance specialist, established in 1988.
Customer satisfaction and value for money are the driving forces behind Columbus Direct and they pride themselves on providing a quick, efficient and hassle-free service.
In 2013 they identified that customers were demanding additional products and partnered with Direct Life to provide their customers with great value life insurance.
Trinity are a specialist insurer for the Armed Forces who aim to build long term relationships with the military community by providing outstanding products that are based on price, service, understanding and integrity.
They teamed up with Direct Life in 2013, designing and building a bespoke website that catered for the Life and critical illness needs of the Armed Forces and their families all around the world.
Direct Life provide Trinity with the ability to measure and track quotes and applications whilst also processing the cases on their behalf with the selected insurers.
Through our unique and innovative technology and services we have helped many businesses to reach their potential for distributing non-investment pure protection products. Some of our partners had not offered such products to their customers before, others were simply looking for ways to improve their performance. We have been very successful in both areas. Our services and our technology can be delivered in our name, co-branded or offered on a fully branded basis to our partners.
We want to make understanding and buying competitive life insurance as simple as possible for all your customers. All our systems and services are available on a fully branded, co-branded or Direct Life own branded basis. Our quotation engines and websites are designed, built and maintained by our own in-house team.
We are flexible with our approach to new builds and can create bespoke fully branded solutions or supply you with a link to our standard quote & buy engine and website.
If you’re going for a bespoke solution, you can choose;
• The Insurer(s) you’d like to quote on your website – it could be a single insurer, whole of market or a panel of insurers.
• Whether you want your customers to interact directly through your website (hosted by us) or if you want your staff or yourself to get quotes from our quote engines.
• The pricing you would like your customers to receive, or we can manage your pricing for you to agreed KPI’s.
• If you would like a fully branded website, co-branded or to have a website in one of our own brands.
• Whether you’d like us to manage the administration of your applications, or would like to manage this yourselves.
• Which apply options you’d like to use from the choices below:-
Full online application
We have developed our own medical and lifestyle question set in conjunction with the insurers. Each question set is unique to the insurer, and in some cases are dynamic. This allows us to manage the customer through the journey, to application and on risk as quickly as possible.
Short online application
Complete our short application form and we’ll call you or your customer back when it’s convenient to them. Call times can be scheduled online using our online booking system or through our Sales team. The full underwriting call will take approximately 30 minutes, and a call is required for each applicant.
Over the telephone
Your customers can call our dedicated Sales team to get their quote and apply. Our experienced team will guide them through the application questions there and then, or schedule a suitable time.
We are experts in the Life Insurance market. We offer choice and flexibility in all areas from commercial terms, facilities, websites and administration services. Whether you are a Financial Adviser looking to improve your protection sales or have a client bank you want to offer life insurance to, Direct Life can help you maximise your income and reduce your administration costs. You may be thinking about changing your business model as a result of the RDR - we may be able to offer you some attractive support models for your Protection sales.